Fiancee and I went to this hotel for a two day stay starting on a Thursday night. They front office staff kept calling us asking about our reservation and we got there a little late.
The staff worked with us and when we got there, the room was a smoking room as we requested and everything was good.
The only reason I did not give this hotel 5 stars is because of all the noise coming from the other rooms not allowing me to sleep. Banging on the walls and arguing all night long.